Privacy Policy
Last Updated: August 12, 2026
SiMX Corporation ("SiMX," "we," "us," or "our") respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how SiMX collects, uses, discloses, and protects personal information when you visit www.simx.com or other SiMX websites that link to this Privacy Policy, communicate with us, request information about our products or services, or otherwise interact with SiMX online.
This Privacy Policy primarily addresses information collected through our public websites and related business interactions.
Information processed by SiMX on behalf of customers through SiMX software, hosted solutions, data-processing services, and customer-specific applications is generally governed by the applicable customer agreement and the customer's instructions. Additional information about our security and data-protection practices is available through the SiMX Trust Center.
1. Information We Collect
The information we collect depends on how you interact with SiMX.
Information You Provide to Us
You may provide personal information when you:
Contact SiMX
Request product or service information
Request a demonstration
Submit a support request
Register for an event or webinar
Download materials
Subscribe to communications
Request pricing or a proposal
Communicate with our sales, support, or technical teams
Apply for employment
Enter into a business relationship with SiMX
This information may include:
Name
Business email address
Telephone number
Company or organization
Job title
Mailing or business address
Information contained in your communication
Product or service interests
Other information you choose to provide
We ask that you not submit sensitive personal information through general website forms unless it is specifically requested and appropriate for the purpose of the form.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through server logs, cookies, analytics technologies, and similar tools.
This information may include:
Internet Protocol (IP) address
Browser type and version
Device type
Operating system
Referring website
Pages visited
Date and time of access
Time spent on pages
Links or features used
General geographic information derived from an IP address
Other technical information relating to use of the website
We use this information to operate, secure, maintain, analyze, and improve our website and to understand how visitors interact with our content.
3. Cookies and Similar Technologies
SiMX may use cookies and similar technologies to support website functionality, understand website usage, improve user experience, measure marketing effectiveness, and support our business communications.
Cookies are small files stored on your device that can help a website recognize a browser or remember certain information.
We may use different types of cookies, including:
Essential Cookies
Used for website functionality, security, navigation, and other features necessary for operation of the website.
Analytics Cookies
Used to understand how visitors use our website, which pages are viewed, how visitors arrive at our website, and how the website performs.
Preference Cookies
Used to remember selections or preferences where applicable.
Marketing and Advertising Technologies
We may use technologies provided by advertising, analytics, or business-network platforms to measure advertising effectiveness, understand website traffic, or present relevant SiMX information to business audiences.
You can control many cookies through your browser settings. Where required by applicable law, additional cookie-management or opt-out mechanisms may be provided.
Disabling certain cookies may affect some website functionality.
4. How We Use Personal Information
SiMX may use personal information to:
Respond to inquiries
Provide requested information
Schedule demonstrations
Prepare proposals and pricing
Provide customer service and technical support
Operate and maintain our website
Communicate regarding our products and services
Manage customer and business relationships
Process transactions
Administer contracts
Provide product and service updates
Improve our products, services, and website
Analyze website usage and marketing effectiveness
Protect our systems, users, customers, and business
Detect or prevent fraud, misuse, or security incidents
Maintain business records
Comply with applicable legal obligations
Establish, exercise, or defend legal claims
Perform other purposes disclosed when information is collected
We may also use information in aggregated or de-identified form for analytics, reporting, product improvement, and other legitimate business purposes.
5. Marketing Communications
If you provide us with business contact information, SiMX may use that information to communicate with you regarding products, services, events, educational materials, or other information we believe may be relevant to your organization.
You may opt out of promotional email communications at any time by using the unsubscribe mechanism included in the communication or by contacting us.
Even if you opt out of marketing communications, we may continue sending non-promotional communications related to an existing business relationship, support matter, transaction, agreement, security issue, or other administrative purpose.
6. How We Disclose Information
SiMX does not disclose personal information indiscriminately.
We may disclose personal information in the following circumstances.
Service Providers
We may provide information to companies that perform services on our behalf, such as:
Website hosting
Cloud infrastructure
Email delivery
Business communications
Analytics
Customer relationship management
IT services
Security services
Payment or transaction processing
Marketing services
These organizations may access personal information only as appropriate to perform services for SiMX and subject to applicable contractual or legal requirements.
Business Partners
We may disclose information to a business partner when necessary to respond to a request, provide a jointly delivered service, or support an authorized business relationship.
Legal and Security Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law, regulation, legal process, or governmental request
Respond to a subpoena, court order, or other lawful process
Protect the rights, property, systems, or safety of SiMX, our customers, or others
Investigate fraud, misuse, security incidents, or other unlawful activity
Enforce contracts or other legal rights
Business Transactions
If SiMX is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, information may be transferred as part of that transaction subject to applicable legal requirements.
7. Sale and Sharing of Personal Information
SiMX does not operate a consumer data brokerage business and does not sell personal information in the ordinary sense of exchanging personal information for monetary payment.
Certain analytics or advertising technologies used on websites, however, may be treated as a "sale," "sharing," or use for targeted advertising under some U.S. state privacy laws.
Where applicable, SiMX will provide legally required mechanisms allowing individuals to opt out of such processing.
We do not knowingly sell or share personal information of children.
8. Customer Data Processed by SiMX
SiMX provides software and services that automate the ingestion, extraction, transformation, validation, processing, integration, and management of business information.
As part of providing these services, SiMX may process information on behalf of its customers.
Depending on the solution, customer data may include:
Business documents
Certificates of Analysis
Manufacturing and quality information
Payroll and HCM information
Financial and accounting information
Supplier information
Purchase orders
Invoices
Remittance information
Reports
Structured database information
Other customer-provided business data
When SiMX processes personal information on behalf of a customer, the customer generally determines the purpose and scope of that processing, and SiMX processes the information in accordance with the customer's instructions and the applicable agreement.
This Privacy Policy does not replace the terms of customer agreements, data-processing agreements, confidentiality agreements, or other contractual arrangements governing customer data.
For additional information, please visit the SiMX Trust Center.
9. Data Security
SiMX uses administrative, technical, and operational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Our security practices may include, as appropriate:
Access controls
Authentication
Restricted administrative access
Network and application security measures
Monitoring
Backup and recovery procedures
Secure data-transfer mechanisms
Logging and audit capabilities
Controlled software changes
Incident investigation and response procedures
No method of Internet transmission, electronic storage, or information-security control can guarantee absolute security. Accordingly, while we work to protect information, we cannot guarantee that unauthorized access or other security events will never occur.
Additional information about our security practices is available in the SiMX Trust Center – Security section.
10. Data Retention
SiMX retains personal information for as long as reasonably necessary for the purposes for which it was collected, including to:
Maintain business relationships
Provide products or services
Provide customer support
Maintain required business records
Meet contractual requirements
Protect our legal interests
Resolve disputes
Meet legal, tax, accounting, security, or regulatory obligations
Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal or contractual requirements.
When information is no longer reasonably required, it may be deleted, anonymized, or otherwise disposed of in accordance with applicable procedures.
11. Your Privacy Rights
Depending on where you reside and the laws applicable to SiMX's processing of your information, you may have rights concerning your personal information.
These rights may include the right to:
Confirm whether we process your personal information
Request access to personal information
Obtain a copy of certain personal information
Request correction of inaccurate information
Request deletion of personal information
Request restriction of certain processing
Opt out of certain targeted advertising
Opt out of certain sales or sharing of personal information
Withdraw consent where processing is based on consent
Request portability of certain information
Appeal certain decisions concerning a privacy request
Exercise privacy rights without unlawful discrimination
The rights available to you depend on applicable law and are subject to legal limitations and exceptions. U.S. state privacy laws, including California and New Jersey laws, provide qualifying consumers with various access, correction, deletion and opt-out rights; GDPR provides additional rights where it applies.
Exercising Your Rights
To submit a privacy request, contact:
privacy@simx.com
or, if you prefer to use the existing mailbox:
support@simx.com
Please include enough information for us to understand and respond to your request.
We may need to verify your identity before fulfilling certain requests. We may also request information necessary to determine whether a particular privacy law applies.
Where permitted by applicable law, an authorized agent may submit a request on your behalf.
12. California Privacy Rights
If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), applies to SiMX's processing of your information, you may have additional rights.
These can include rights to:
Know what categories and specific pieces of personal information have been collected
Know the purposes for which information is used
Know the categories of third parties to whom information is disclosed
Request deletion
Request correction
Opt out of certain sales or sharing
Limit certain uses of sensitive personal information, where applicable
Receive equal treatment when exercising privacy rights
California's official guidance describes rights including access, deletion, correction, opt-out of sale or sharing, and protection against discrimination for exercising CCPA rights.
SiMX does not discriminate against individuals for exercising applicable privacy rights.
13. International Visitors
SiMX is headquartered in the United States, and information submitted to SiMX may be processed or stored in the United States or other locations where SiMX or its service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from the laws in your country.
Where required by applicable law, SiMX will use appropriate mechanisms and safeguards for international transfers of personal information.
Individuals located in the European Economic Area, United Kingdom, or other jurisdictions may have additional privacy rights under applicable law.
Where the General Data Protection Regulation applies, those rights may include access, correction, erasure, restriction, portability, objection to certain processing, and withdrawal of consent where consent is the legal basis for processing.
14. Children's Privacy
SiMX's website, products, and services are intended for businesses and business professionals and are not directed to children.
SiMX does not knowingly collect personal information online from children under the age of 13.
If we become aware that we have collected personal information from a child under 13 in circumstances requiring parental consent without obtaining the required consent, we will take appropriate steps to delete the information.
The Children's Online Privacy Protection Act and its implementing rule impose specific requirements on covered websites and online services concerning information collected online from children under 13.
If you believe a child has provided personal information to SiMX, please contact us.
15. Third-Party Websites
Our website may contain links to websites, services, social networks, or resources operated by third parties.
SiMX does not control the privacy practices of those third parties. When you leave a SiMX website, the privacy policy of the third-party website or service governs information collected by that third party.
We encourage you to review the privacy practices of websites and services you visit.
16. Security and Privacy Inquiries
SiMX works with customers, prospects, security teams, compliance organizations, and procurement departments on privacy and security reviews.
For information regarding:
Security practices
Customer data protection
Compliance
AI and responsible automation
System availability
Vendor security assessments
please visit the SiMX Trust Center or contact us.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technologies, website, services, privacy practices, or applicable requirements.
When we make changes, we will update the Last Updated date at the top of this page.
Material changes may be communicated through additional means when appropriate or required by law.
We encourage you to review this Privacy Policy periodically.
18. Contact SiMX
Questions, concerns, or requests regarding this Privacy Policy or SiMX's privacy practices may be directed to:
SiMX Corporation
196 Princeton-Hightstown Road
Building 2A, Suite 12
Princeton Junction, NJ 08550
United States
Email: support@simx.com
Website: www.simx.com
19. Governing Law
Except where applicable privacy or consumer-protection laws provide otherwise, this Privacy Policy and disputes relating to the use of the SiMX website are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.
Nothing in this Privacy Policy is intended to limit rights that cannot lawfully be limited or waived under applicable law.